Effective Date: [Insert Date]
Introduction
Magis Group Limited ("we," "our," "us") values your privacy and is dedicated to protecting your personal information. This Privacy Policy outlines how we collect, use, share, and safeguard your data when you engage with our services, website, or other interactions with us.
Information We Collect
We may collect the following categories of information:
- Personal Information: Your name, address, phone number, email address, date of birth, and other identifying details you provide to us.
- Payment Information: Billing address, payment card details, and transaction history for purchases of our goods or services.
- Account Information: Login credentials, preferences, and other details associated with your account on our platform.
- Communication Data: Information you provide when contacting our customer service team or interacting with us through email, phone, or other communication channels.
- Usage Data: Information on how you interact with our website or services, including IP address, browser type, pages viewed, time spent, and other analytical data.
- Location Data: Approximate location derived from your IP address or other geolocation data (if enabled).
- Cookies and Tracking Data: Information collected through cookies, pixels, or similar tracking technologies to improve your experience.
We use your personal information for various purposes, including but not limited to:
- Providing our products and services.
- Customizing and improving your experience with us.
- Managing your account and fulfilling requests or orders.
- Sending service updates, promotional messages, or responding to inquiries.
- Conducting market research to enhance our products, services, and overall business strategy.
- Complying with legal obligations and defending against claims or violations.
- Ensuring the security and integrity of our systems and preventing fraud or abuse.
Legal Basis for Processing (for Users in the UK and EU)
We process your data on the following lawful bases:
- Your consent (when explicitly provided, e.g., for marketing communications).
- Performance of a contract (e.g., to fulfill an order).
- Compliance with legal obligations.
- Legitimate interests pursued by us, such as business improvement or fraud prevention.
Sharing Your Information
We may share your data with trusted third parties, such as:
- Service Providers: Vendors who assist us in operating our website, processing transactions, delivering products, or providing customer support.
- Business Partners: Affiliates or partners who collaborate with us on joint marketing or services.
- Legal and Regulatory Authorities: Entities requiring disclosure by law, court order, or to protect our rights and comply with legal obligations.
- Successors: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the new entity.
Data Retention
We retain your information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. Factors affecting retention periods include legal obligations, dispute resolution, or maintaining operational records.
Your Rights
Subject to applicable laws, you may have the following rights regarding your personal data:
- Access: Request a copy of the personal data we hold about you.
- Correction: Correct any inaccuracies in your information.
- Deletion: Request the deletion of your data where applicable.
- Portability: Request the transfer of your data to another entity.
- Restriction: Restrict certain types of processing.
- Objection: Object to processing based on legitimate interests or direct marketing.
To exercise these rights, contact us at hello@magis-group.com.
Security Measures
We employ advanced security protocols and practices, including encryption, access controls, and secure hosting environments, to protect your data from unauthorized access, alteration, or loss.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to:
- Enhance user experience.
- Analyze web traffic and site performance.
- Deliver personalized content and advertising.
You can manage or disable cookies via your browser settings. Note that disabling cookies may affect website functionality.
1International Data Transfers
If your data is transferred outside the UK or European Economic Area (EEA), we ensure it is protected with adequate safeguards, such as Standard Contractual Clauses approved by regulators.
Updates to This Policy
We may amend this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates will be posted with a new effective date, and where significant changes occur, we may notify you directly.
Contact Us
For any questions, concerns, or requests related to this Privacy Policy, please contact us at:
Magis Group Limited
1 Embankment,
Neville Street,
Leeds, LS1 4DW